Privacy Policy

Effective Date: May 24th, 2018
 

We at JANESSA RAE DESIGN CREATIVE (“Company”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you - our visitors, users and customers. 

 

This Privacy Policy (“Policy”) addresses our data collection practices and describes your rights to access, correct, or restrict our use of your personal information. Unless we state otherwise, this Policy applies when you visit or use the Company website(s) – WWW.JANESSARAE.COM – our social media channels and related platforms (“Platforms”). 

 

By using the Platforms, you agree to the terms of this Policy, our Terms of Service (located here) or any other agreement that governs your use of our Platforms (collectively, “Agreements”). You should not use our Platforms if you do not agree with the terms and conditions contained in these Agreements. This website is hosted by Squarespace and its use is subject to Squarespace's Terms of Use and Privacy Policy.
 

WHAT INFORMATION WE COLLECT: 

a) Information You Provide Us

We collect information you provide directly to us. For example, we collect information when you create an online account, sign up to receive our emails, communicate with us on the Platforms or via third-party social media sites, or order our products or services. The type of information we may collect include your:
 

  • name

  • email address

  • zip code

  • billing address

  • shipping address

  • phone number

  • payment card information

  • products ordered

  • purchase date

  • demographic information

  • any other information you choose to provide

b) Automatically Collected Information through Tracking Technologies

When you visit or use the Platforms, we may use cookies, pixels, tags, web beacons, and other tracking technologies to collect information about your browsing and purchasing behavior. The type of information we may collect include:
 

  • type of browser you use

  • access times

  • pages viewed

  • time spent on pages

  • links clicked

  • your IP address

  • the referring link through which you accessed the Site

  • conversion information

WHAT WE USE YOUR INFORMATION FOR:

We use collected information in a variety of ways, including to:

  • provide the products and services you request;

  • process transactions and send you related information (i.e., confirmations and receipts);

  • respond to your comments, questions and requests and provide customer service;

  • communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you;

  • send you technical notices, updates, security alerts, and support and administrative messages;

  • better tailor our Platforms to your interests and needs;

  • carry out profiling activities in order to learn more about you; and

  • offer you tailored advertising based on your behavior on our Platforms.

WHO WE SHARE YOUR INFORMATION WITH: 

a) Publicly Shared Information

Any information that you voluntarily choose to share in a public area of our Platforms (e.g., by posting a comment to a blog post or leaving a review) will be available to anyone who has access to that content. 
 

b) To Company Employees and Contractors

We may share your personal information within the Company to our employees and contractors in order to deliver our services and products to you.
 

c) Third-Party Service Providers

We use third-party service providers to collect and process personal information from or about you on our behalf.  Examples include data analysis, marketing and advertising services, email and hosting services, customer services and support, hosting customer accounts, processing credit card payments, and collecting customer research or satisfaction surveys. They have access to the personal information needed to perform their functions.
 

d) Online Advertising Services

We use third-party advertising services, like Google Analytics, Squarespace Analytics, ConvertKit, and Facebook ("Facebook Pixel"), to deliver advertising about our products and services on our Platforms, as well as other websites and applications you use. The ads may be based on information we have collected (as outlined above) and information these advertising providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services and may be tailored to your interests.
 

e) Analytic Services

We use third-party browser and mobile analytics services, like Google Analytics, Squarespace Analytics, ConvertKit, and Facebook ("Facebook Pixel") on the Platforms. These services use tools to help us analyze your use of the Platforms, including information like the third-party website you arrive from, how often you visit, events within the Platforms, usage and performance data, and purchasing behavior. 

 

For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
 

f) Law Enforcement, Legal Process and Compliance

We may disclose personal information about you (1) if we are required or permitted to do so by applicable law or legal process (such as a court order or subpoena), (2) to law enforcement authorities or other government officials to comply with a legitimate legal request, (3) when we believe disclosure is necessary to prevent physical harm or financial loss, (4) to establish, exercise or defend our legal rights, (5) in connection with an investigation of suspected or actual fraud or illegal activity or (6) otherwise with your consent.
 

g) Change of Ownership

We reserve the right to transfer to relevant third-parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination. In such case, we will require the relevant third parties to provide comparable levels of protection as we provide with respect to the information we share.
 

KEEPING YOUR INFORMATION SECURE:

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

 

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

 

If you’ve signed up for anything (free or paid) through our site, your name and email address are stored in our email service provider's platform, called ConvertKit. ConvertKit is GDPR compliant, but you can unsubscribe from emails at any time by hitting the unsubscribe button in the email footer.
 

YOUR RIGHTS:

Under the General Data Protection Regulation, you may have a number of important rights free of charge. Please note that for each of the rights below we may have valid legal reasons to refuse your request.  In such instances, we will let you know if that is the case. In summary, your rights include: 

 

  • Fair processing of information and transparency over how we use your use personal information;

  • Access to your personal information and to certain other supplementary information that this Policy is already designed to address;

  • Require us to correct any mistakes in your information which we hold;

  • Require the erasure of personal information concerning you in certain situations;

  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;

  • Object at any time to processing of personal information concerning you for direct marketing;

  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;

  • Object in certain other situations to our continued processing of your personal information;

  • Otherwise restrict our processing of your personal information in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulation.
 

If you would like to exercise any of those rights, please:

  • Email, call, or write to us (see “How to Contact Us” below);

  • Provide us enough information to identify you (e.g., account number, user name, registration details);

  • Provide us proof of your identity and address; and

  • Provide us sufficient information to which your request relates (e.g., any account or reference numbers).

  • Email Communications: If you would like to unsubscribe from any email marketing communications we send you, you can click on the unsubscribe link at the bottom of the message (footer of the email).

  • Cookies and “Do Not Track” Signals: Our website uses cookies. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

 

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

 

Strictly Necessary Cookies  

These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all. 

 

Performance Cookies

These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements. 

 

Functional Cookies

These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.

 

Media Cookies

These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

 

Advertising or Targeting Cookies

These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

 

Session Cookies 

These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term. 

 

Persistent Cookies
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

 

We may also use cookies for:

  • Identifying the areas of our website that you have visited

  • Personalizing content that you see on our website

  • Our website analytics

  • Remarketing our products or services to you

  • Remembering your preferences, settings, and login details

  • Targeted advertising and serving ads relevant to your interests

  • Affiliate marketing

  • Allowing you to post comments

  • Allowing you to share content with social networks


Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with the Platforms. Further information about deleting and blocking cookies can be found at http://www.allaboutcookies.org.

 

Many web browsers support Do Not Track technology. To learn more about Do Not Track, visit: http://www.allaboutdnt.org/

The Company currently does have the ability to recognize Do Not Track Signals. If you enable Do Not Track, the Company will not use information about your web viewing activities on the Site.

 

  • Information from Third Parties: To manage the information we receive about you from a social media site or other third parties, you will need to follow the instructions from that party for updating your information and changing your privacy settings, where available. The information we collect is covered by this Policy and the information the third-party collects is subject to such third party’s privacy practices. Privacy choices you have made on any third-party site will not apply to our use of the information we have collected directly through our Platforms.

THIRD-PARTY SITES:

The Platforms may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Platforms. We are not responsible for the content or privacy and security practices and policies of third party sites or services to which links or access are provided through the Platforms. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
 

DATA TRANSFERS:

We may transfer your personal information as follows:

 

Personal Data that we collect from you may be stored, processed, and transferred between any of the countries in which we operate, specifically the United States. The European Union has not found the United States and some other countries to have an adequate level of protection of Personal Data under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR. For European Union customers and users, with your consent, your PD may be transferred outside the European Union to the United States. We will use your Personal Data to provide the goods, services, and/or information you request from us to perform a contract with you or to satisfy a legitimate interest of our company in a manner that does not outweigh your freedoms and rights. Wherever we transfer, process or store your Personal Data, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products, you agree to the transfers of your Personal Data described within this section.
 

DATA RETENTION:

We will retain your personal data for as long as you remain subscribed to our email list in ConvertKit, and for as long as you have access to our courses, workshops, or memberships (in order to validate your purchase for content access). You have the right to revoke your consent with for us to use your Personal Data at any time.

 

If you wish to have your information deleted, please contact us (see “How to Contact Us” below), but acknowledge that you may not receive access to purchased content anymore if you want our Company to delete this information.
 

OUR POLICY CONCERNING MINORS:

Minors should not use the Platforms. If we learn that we’ve collected personal data from a minor, we will take reasonable steps to delete it. Parents who believe that Company may have collected personal information from a minor can submit a request that it be removed by contacting us (see “How to Contact Us” below).
 

NOTICE TO CALIFORNIA RESIDENTS:

If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, please contact us (see “How to Contact Us” below) with the phrase “California Shine the Light” and include your mailing address, state of residence, and email address.
 

CHANGES AND UPDATES TO THIS POLICY:

We may change this Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Policy, and in some cases, we may provide you with additional notice (such as sending you an email notification). We encourage you to review the Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.
 

HOW TO CONTACT US:

If you have any questions about this Privacy Policy or the information we hold about you, please contact us at: 

Janessa Rae Design Creative
10884 Crowning Acres Ct. NE
Rockford, MI 49341